IT Support

What will get you further

No waiting lines, we help you immediately

Our vision for IT support differs from what is – unfortunately – the standard today. We don't have an unnecessarily long call flow where you first have to navigate through three menus, tell the receptionist what your problem is, and then are put on hold until the support department has time for you.

IT Support by specialists

Our method is based on fast and qualitative action. With us, you’ll always have direct access to the specialist you need. For example, if you’re having issues with a web application, you can speak to a developer right away. Having trouble with your laptop? You’ll be connected to an engineer right away. If your narrowcasting environment isn’t displaying content, you’ll be connected directly to our technical marketer.

Fast and efficient service

Customers value this type of remote support, because we can help you quickly and efficiently, no matter where you are. By using secure and reliable tools – such as VPN, terminal services and VNC – our colleagues can directly view and solve problems as if they were physically on site. This not only saves time, but also ensures that your IT systems always function without unnecessary interruptions.

SLA

To coordinate service expectations in advance, we use a Service Level Agreement (SLA). These are prepared appropriately for your organization.

RMM

Adopting our services, preventive maintenance, and proactive monitoring (RMM) is an essential part of the IT support we offer your organization.

Warranty

With the hardware we supply, you benefit from the most comprehensive warranty as standard. That way, you'll never incur unwanted costs if hardware doesn't work as it should.

IT support voor onze klanten

At Kieu Engineering We manage the entire IT environment. Think of the (fixed) telephony, workstations, Microsoft365, Exchange server and backups.

At Uniglobe Alliance Travel We provide the entire IT environment. This includes (fixed) telephony, workplaces, Microsoft365, backups and we have developed their complete ticket system.

Together, let’s turn your IT problems into a success story. IT that works for you and supports the growth of your business. Contact us today and discover the possibilities!

Want to discuss your IT needs?

With us, no unnecessary intermediate steps or long waiting times. Direct contact with the right expert, exactly when you need it. This way, we solve your IT problems quickly and efficiently, wherever you are.