IT Support

What will get you further.

No waiting lines. We help you immediately.

Our vision on IT support differs from what is - unfortunately - the standard today. We do not have an unnecessarily long call flow where you first have to go through 3 menus, tell the receptionist what your problem is and then are put on hold until the support department has time for you.

IT Support by specialists

Our method is based on fast and qualitative action. With us you always have direct contact with the required specialist. For example, do you have issues with a web application? Then you can speak to a developer with us right away, do you have problems with your laptop? Then you can speak to an engineer with us right away or does your narrowcasting environment no longer show content? Then you can speak to our technical marketer right away.

Fast and efficient service

Customers value this type of remote support, because we can help you quickly and efficiently, no matter where you are. By using secure and reliable tools – such as VPN, terminal services and VNC – our colleagues can directly view and solve problems as if they were physically on site. This not only saves time, but also ensures that your IT systems always function without unnecessary interruptions.

SLA

To coordinate service expectations with each other in advance, we use a Service Level Agreement (SLA). These are prepared appropriately for your organization.

RMM

The adoption of our services, preventive maintenance and proactive monitoring (RMM) is an essential part of the IT support we offer your organization.

Warranty

With the hardware we supply, you benefit from the most comprehensive warranty as standard. That way, you'll never incur unwanted costs if hardware doesn't work as it should.

IT support for our customers.

At Kieu Engineering We manage the entire IT environment. Think of the (fixed) telephony, workstations, Microsoft365, Exchange server and backups.

At Uniglobe Alliance Travel We supply the entire IT environment. Think of the (fixed) telephony, workstations, Microsoft365, backups and we developed their complete ticket system.

Together, let’s turn your IT problems into a success story. IT that works for you and supports the growth of your business. Contact us today and discover the possibilities!

Sparring about your IT needs?

With us, no unnecessary intermediate steps or long waiting times. Direct contact with the right expert, exactly when you need it. This way, we solve your IT problems quickly and efficiently, wherever you are.