Blog

3CX & Whatsapp integration

Add your business Whatsapp to your 3CX Add WhatsApp to your contact center solution. Offering your customers multiple contact methods can be a headache to keep on top of. Not so with 3CX! Take the pain away with one central system for Calls, Live Chat, WhatsApp and SMS. With 3CX, you can deliver WhatsApp business messages immediately to the Web Client, Desktop App, and smartphone apps. Teams of agents can answer, transfer and resolve customer queries all from one platform. Answer WhatsApp...

Phishing & Scamware

In the past viruses (shortly - malware) were the most popular method of PC users bother. Today there two new popular movements: phishing and scamware. Both methods are based on deceiving the user. In case of phishing this is the attempt to convince the user that the message comes from a trusted third party. These emails often include: "Dear valued customer, You have a new security upate from ING Bank. Please Log in to your account to confirm this update. Update your online banking. ING Bank Nederland Handelsregister Leeuwarden nr. 67891431". Thereafter 'Update uw online bankieren'...

SBA and Hogeschool Rotterdam organize an online internship market for tech students.

SBA presents a new project engaging students and hiring companies! Here is a project review from Hogeschool Rotterdam: "A year ago, Hogeschool Rotterdam | RDM Center of Expertise (a facilitator for collaborative projects between education, research and companies) started with the organization of an institute-transcending internship market for technical education. The organization of the originally offline event was in full swing, but corona crisis threw a spanner in the work and we had to find an online solution quickly! Given the large...

SBA volunteers as an IT-expert to help a tour operator in Rwanda.

This year is tough on everyone. Especially on developing countries. That’s why SBA gladly joined a volunteering initiative led by Dutch volunteer organization PUM Netherlands Senior Experts. PUM (Programma Uitzending Managers) facilitates the growth of SMEs in developing countries and emerging markets and create a positive impact on the economy, environment and society. One of the organization’s volunteering experts happens to be our old friend and partner Coos ten Siethoff, who shares his travel management expertise with startup projects in developing...

Outdoor Sports Agenda and Activities Sign-Ups for “Aad van Loon Sport”.

We love sports! And yet we gave up on our working out routine during the quarantine weeks. So when our gym “Aad van Loon Sport” reopened for the outdoor trainings, we joined the new sports agenda. However due to the governmental rules, such activities are still limited to the number of people. To make group lesson subscriptions easier and avoid phone call queues, we created the online registration page for all the outdoor trainings. Full training agenda comes with details...

Beauty by Sweden: Oriflame Kicks Off 2020 with INVITATIO Event System

Together with Oriflame, a global beauty company selling direct in over 60 international markets, we created events with some new administrative features, especially designed to appreciate the incentive system for Oriflame’s beauty consultants. The Swedish Beauty Giant is famous for its international signature events. That’s why our goal is to offer not only the effortless event administration, but an exclusive design and well-developed event page functionality. What helped us make Oriflame events look truly unique? The company’s brand styling kit and our own effort to design a brand-new lipstick...

PREMIUM Automation Program for CWM Survey & Inspection B.V.

SBA helps CWM Survey & Inspection B.V. to organize their digital paperwork and create precise administration. As a company in international trading affairs, CWM knows the procedures and import/export requirements of many different countries and their customs offices. Paperwork, time-management struggles, human factor and other circumstances affecting the work process.   The PREMIUM web application delivers CWM advantages with automated checks of new orders, easy planning, formatted input data, clear communication and quick digital delivery of the needed paperwork to their clients. Not only helping CWM to reduce cost and time, but also...

Simply manage your own users

Do you want the ability to manage your own users in a user-friendly tool? This is now very easy with our tool the "Customer Portal". In the Customer Portal you can see all user accounts that exist within your organization. You can apply rights to a mailbox, adjust email aliases or give rights to another folder or disk. These actions are easy to perform in the Customer Portal. It is also possible to create, block and delete users yourself. All actions will...

Microsoft Teams Training

It is essential to keep in touch with colleagues, especially now that most people are working from home because of the Corana virus. Microsoft Teams is the ideal program to use for proper communication with your team. Stay in touch together by chatting and calling or working together in files. Teams is a relatively new platform for many businesses that is why we offer an online training. In this training we will discuss with the functionality of Microsoft Teams and how...

Working at home? Use Microsoft Teams for the best communication!

Working at home? Currently many employees are working at home. Losing your social environment with your colleagues. There is less communication with eachother and you are not sure who is busy and with what. By working together in Microsoft Teams you can easily communicate and share files with eachother. Currently many employees are working at home. Losing your social environment with your colleagues. There is less communication with eachother and you are not sure who is busy and with what. By...