3CX & Whatsapp integration
Add your business Whatsapp to your 3CX
Add WhatsApp to your contact center solution. Offering your customers multiple contact methods can be a headache to keep on top of. Not so with 3CX! Take the pain away with one central system for Calls, Live Chat, WhatsApp and SMS. With 3CX, you can deliver WhatsApp business messages immediately to the Web Client, Desktop App, and smartphone apps. Teams of agents can answer, transfer and resolve customer queries all from one platform.
Answer WhatsApp business messages from 3CX
Give your clients more ways to get in touch.
New WhatsApp leads can be responded to directly from 3CX clients.
Transfer a chat to a colleague or group when needed.
Improve resolution time when working together as a team.
Originally posted 2022-12-29 18:05:20.